Terms of service

Delivery              

We don’t charge for UK Mainland orders for delivery of items purchased online. We do not guarantee that free delivery will mean ‘next day’ delivery. You can pay the appropriate fee (starting from £20.00) to guarantee next day delivery as long as the purchase and payment are completed before 11am. Your rights are not affected.

Collection from our premises     

You are welcome to collect your beanbags from our premises in Wokingham. Call us on 0118 9780042 or 0777 627 5658 to arrange – we are open Monday to Friday 9-5. Or by special arrangement, at the weekend.

Problems/Force Majeure            

Hitches happen occasionally, we use external couriers and are not always able to foretell or control the delivery. Let us know as soon as you have any issues and we’ll do our utmost to resolve them quickly. So far we’ve never left a customer with a result he’s not happy with and don’t intend to. So let’s talk - 0118 9780042.

More Help and guidance             

The Sales of Goods Act 1979 is comprehensive but complex so we’ve tried to make things clear. You can read more about it at the following places:

Sale of Goods Act 1979 – The Government site and the wording of the Act

Advice on buying online – Government advice

Money Saving Expert – Independent Consumer guidance on the Sale of Goods Act 1979